Privacy Policy – Exponenza

Last updated: 02-12-2025

Exponenza (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we safeguard your information when you interact with our website, WhatsApp, courses, and services.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• WhatsApp number

• City and country

• Age or date of birth (if required for eligibility)

Payment Information

• Transaction details

• Payment confirmation status

• Billing name

• UPI or transaction ID

(We do not store card numbers, UPI pins, passwords or sensitive banking details.)

Course Related Information

• Course preferences

• Attendance details

• Assignments and submissions

• Recorded interviews for practice sessions

• Feedback or survey responses

Device & Technical Information

• IP address

• Browser type

• Device type

• Access logs

• Interaction data on the website

Communication Data

• Chat history on WhatsApp

• Email conversations

• Support requests

• Voice notes or call interactions (if needed for training or support)

2. How We Use Your Information

We use your data for the following purposes:

To provide services

• Manage your course enrollment

• Give access to classes, recordings and learning material

• Offer career assistance and community access

• Maintain attendance and performance reports

To communicate with you

• Send class updates, reminders and announcements

• Share study material or assignments

• Provide customer support

• Send payment confirmations

To process payments

• Verify transactions

• Maintain financial records

• Resolve payment issues

To improve our services

• Analyze user activity

• Improve course quality

• Update content based on feedback

• Enhance website performance

For compliance

• Maintain legal and accounting records

• Prevent misuse or fraud

3. How We Share Your Information

We do not sell or rent your personal data.

We may share limited information only with:

Service Providers

• Payment gateways (PhonePe, Razorpay, etc.)

• Email service providers

• WhatsApp Business tools

• Cloud hosting platforms

These partners access data only to perform services on our behalf.

Legal Authorities

If required by law, court order or government request.

4. Data Protection & Security

We use secure methods to protect your data:

• Encrypted communication

• Secured servers

• Limited access control

• Regular data monitoring

However, no system is completely secure. You share information with the understanding that minor risks exist on the internet.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve user experience

• Analyze traffic

• Remember user preferences

You can disable cookies from your browser settings.

6. Data Retention

We keep your data as long as it is necessary for:

• Course access

• Legal compliance

• Accounting records

• Support and verification

If you request deletion, we remove your data unless we need it for legal or financial reasons.

7. Your Rights

You have the right to:

• Access your personal data

• Request correction of incorrect information

• Request deletion of your data

• Opt out of marketing messages

• Withdraw consent

To request any of these actions, email us at contact@exponenza.com

8. WhatsApp Usage Policy

Since a major part of our communication happens on WhatsApp:

• You agree to receive course updates, payment links and announcements

• Your chat data is stored only for support and record-keeping

• We do not share your WhatsApp number with third parties

WhatsApp may separately collect data based on their own privacy policy.

9. Third Party Links

Our website or course material may include links to:

• Tools

• External resources

• Case studies

• Payment gateways

We are not responsible for the privacy practices of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy as needed.
The updated version will be posted on the website with a “Last Updated” date.
By continuing to use our services, you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or want to manage your data:

Email: contact@exponenza.com
Website: www.exponenza.com